About Hull Women's Aid

Hull Women’s Aid (HWA) is the sole provider of safe and secure refuge accommodation on the north bank of the Humber for women and children fleeing domestic abuse. 

HWA supports women and children who are experiencing/fleeing domestic violence/abuse, by providing temporary accommodation, telephone and direct advice and individual support to any woman who requests it.  We work with partner organisations to improve the quality of life for women and children who are living with/fleeing domestic abuse.  We also provide a Floating Support Service which offers a tenancy support service to vulnerable women and children, who have experienced domestic abuse to improve their ability to live independently and free from abuse in their own tenancies.


What we can offer

  • Someone to talk to who understands the emotions and turmoil you are feeling,
  • Someone who understands how difficult it is to leave and how difficult it is to stay,
  • Someone who will listen and support, and who will not judge you. 
  • Trained staff in areas relating to domestic abuse. 
  • Advice on benefits, housing, legal, court matters and accessing other services. 
  • Provision of emotional support and counselling

We are committed to ensuring that current and potential service users, will not be discriminated against on the grounds of social circumstances or background, gender, race, colour, ethnic origin, disability, sexually, age or religion.

Messages of thanks from women that have stayed at the Refuge:

"You always went out of your way, gave advice, support, shoulder to cry on, some of this in your own time.  I really appreciate all you did for my child, giving me support and advice.  If there were more people like you the world would be a better place."

"Just wanted to say thank you for all the help, kind words and support I have had from you all during my stay here, you have helped me so much and given me the strength to now start 'the rest of my life' and I don't know what I would have done without you all."

To Hull Women’s Aid

Words as a form of gratitude is an understatement.

I am still wondering how would me and my kids have turned out had it not been that phone call from Anne to think that I had rejection after rejection, people not having a clue about the kind of visa I had, as it was a first for everyone. The love we received from the staff was overwhelming, I was lost and hopeless and very much unsure of my decision to leave but the assurance I got on that first day, gave me hope.

We had never been so grateful to have somewhere we can call “our home”. Through all the trials and tribulations the end was beautiful like the sunrise. We are happy and free to do whatever we want with the kids because of the support we got from the refuge. I wouldn’t have managed to go through with seeking justice if I hadn’t had the support to build my self-esteem.

For the first time we were celebrated by complete strangers who turned into family. We really appreciated all that you did for us. I thank Helen for helping me raise my babies. Imagine when we arrived Charlotte was 9 months old and when we left she was 2 years and 10 months old.

To all the women supporting us at Hull Women’s Aid I say, may the Good Lord increase in abundance in your lives and may you keep on giving your love and putting yourselves in our shoes. Keep on changing lives. We love you forever more and you will forever be imprinted in our hearts.

With love,

Sarah, Alice and Charlotte

*names have been changed to protect the identities of the individuals involved



  • To assist women and children who are experiencing/fleeing domestic violence/abuse.
  • To provide temporary accommodation and support in the refuge for women and children who have had to leave their homes due to abuse.
  • To encourage the women to determine their own futures and to help them achieve it whether it involves returning home or starting a new life elsewhere.
  • To recognise and care for the physical, emotional and educational needs of the children involved.
  • To offer support and advice to any woman who asks for it, whether or not she is a resident.
  • To provide telephone support and information for anyone at all who needs it, in relation to domestic abuse.
  • To educate and inform the public, the media, the police, the courts, social services and other authorities with respect to the abuse of women and children.
  • To work with partner organisations to improve the quality of life for women and children who are living with/fleeing domestic violence.
  • To listen and respond to the views of service users and their children through consultation and participation